Returns & Exchanges
At Liquid I.V., we stand behind the quality of our hydration products and want to ensure you are completely satisfied with your purchase. If your order doesn't meet your expectations, our 30-day return policy is designed to make the process simple and transparent.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number along with your shipping zip code to begin the process.
- 2.Select Items
Choose the specific items you wish to return or exchange and provide a brief reason for the request to help us improve.
- 3.Print and Pack
Download your prepaid shipping label, securely pack your items in their original packaging, and drop the parcel at any authorized carrier location.
- 4.Receive Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.